Samsung Galaxy S8: How To Guide If the Smartphone Crashes
Do you just write an important message on the Samsung Galaxy S8 or play a game when the smartphone hangs up and stops responding? If the device does not start up or the display freezes, you can do several things: Read in this guide how to restart the S8 or S8 Plus with a reset to factory defaults or remove faulty programs in safe mode.
In this How-To guide page you will find detailed information on the following topics:
This How-To Guide covers the following topics:
Enable Secure Mode
Reset as Last Option
- If the Samsung Galaxy S8 no longer responds to your input, you can restart it by holding down the Quiet and Power buttons at the same time.
- Make sure not to press the Bixby ( the all-new virtual assistant on the Galaxy S8 and S8+) button directly under the volume rocker.
- After about seven to ten seconds, the display of the smartphone automatically darkens and the device restarts. External Link: The Samsung Galaxy S8 Specs Sheet (Samsung).
Enable secure mode:
- If the system does not boot normally, or crashes again, for example, because an app is faulty, “Safe Mode” may help. First, press and hold the power button. When the Samsung logo appears, release it and hold the Leister button until the boot process is complete. If everything has worked out, “Safe mode” is displayed at the bottom of the display.
- First, press and hold the power button. When the Samsung logo appears, release it and wait until the boot process is complete. If everything has worked out, “Safe mode” is displayed at the bottom of the display.
- In this state, the Galaxy S8 starts only with the necessary programs and services. Third-party software does not start automatically. Therefore, you can easily uninstall some malicious apps from the device that have prevented the traditional boot process. In order to leave the safe mode
- In order to leave the safe mode afterward, it is sufficient to switch the smartphone off and on again.
Reset as last option:
- If the steps taken above are not enough, you can restart the smartphone by resetting to factory settings.
- The drawback to this method is that it removes all data that is not on an SD card or has been backed up by Samsung Backup Service. Therefore, it is advisable to back up important files every few months through a copy.
- Before you perform the “Factory Reset”, you should remove your Google Account from the device in the “Settings” so that you can access the smartphone after the problem, if you have activated the “Device Protection” in the account.
- To reset the smartphone to the factory settings, you must first switch it off. Press and hold the Power, Loud and Bixby buttons simultaneously. Release all buttons when Samsung’s logo appears. On the display you will see a menu where no input is possible via touch display:
- Press and hold the Power, Volume and Bixby buttons simultaneously. Release all buttons when Samsung’s logo appears. On the display you will see a menu where no input is possible via touch display:
- On the display you will see a menu where no input is possible via touch display: Instead, you navigate with the volume rocker to the option “wipe data/factory reset”.
- Confirm the selection with a brief press on the Power button and wait until the process is complete.
- Afterward, select “reboot system now” to exit the mode. If the reset is completed, you have to set up the smartphone completely again.
- If the reset is completed, you have to set up the smartphone completely again. Hopefully, there will be no more hangers or crashes.
Restarts the smartphone by holding down the Volume, and Power buttons at the same time until the screen darkens. For example, if an app crashes the Galaxy S8 or blocks the launch, you can remove it in “Safe Mode”.
To enter Safe Mode, turn off the unit. Then press and hold the power button, until the Samsung logo appears. Release the button and hold down the soft key until the boot process is complete.
If everything has worked out, “Safe mode” is shown at the bottom of the display. You can now uninstall apps that may cause problems.If your Galaxy S8 still crashes or freezes, you can reset the device to factory settings.
If your Galaxy S8 still crashes or freezes, you can reset the device to factory settings.
Before you perform the Factory Reset, you should manually remove your Google Account to override Device Protection for security (NOTE: This deletes all personal data from the smartphone).
For a complete reset, turn the smartphone off and press the Power, Loud, and Bixby buttons at the same time until the startup is complete.
Navigate with the volume buttons to “wipe data/factory reset” and confirm with the power button to reset the smartphone to factory settings.
Then select your “reboot system now” to exit the mode